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Privacy Policy

 

Plusfile Pty Limited, trading as www.plusfile.com.au is committed to protecting your privacy; we hate junk email as much as anyone.

This Privacy Policy tells you why we collect your personal information, what we collect and what we do with it. As much as possible, we use your personal information to offer you products and services that are likely to be relevant and useful for you.

COLLECTION OF YOUR PERSONAL INFORMATION

As a visitor to our website: If you are just browsing our website and don’t complete any online form, then we won’t be collecting personal information from you that would enable us to identify you.

There is information about your computer that is automatically collected by us using ‘cookies’. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by us for the provision of products and services, to maintain the quality of the website and to provide general statistics regarding use of our website. This applies to anyone accessing our website.

As a member of our website: Membership is free and only members can buy products through our website. The personal information that we ask you to provide is no different from what you would provide when creating a user account for an online auction website, and simply means that you don’t have to keep filling in your details again every time you complete a purchase.

Your information may be provided to a www.plusfile.com.au fulfillment house when you purchase a product from us, to make sure you actually receive it.

We collect information that can identify you, such as your e-mail address, name, home, work or postal address or telephone number. We might also collect demographic information which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites which we may collate and use statistically. We will only collect this information directly from you.

Business clients: The information that we collect about businesses will not normally constitute personal information. This is because businesses do not have ‘personal’ information. In the event that personal information is collected from a business, that information will be protected in accordance with this privacy policy. We acknowledge that information provided to us by a business may be considered confidential and we agree to retain the confidentiality of that information unless otherwise compelled by law or required by our professional advisors for the purpose of providing us with advice.

INFORMATION FROM CHILDREN

We do not collect or maintain information from children we know are under the age of 13, and no part of our website is structured to attract anyone under the age of 13.

We may contact members to confirm that they are over 18 at the time of joining.

LINKS

We encourage you to read the privacy statements of websites you choose to link to from our website so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the www.plusfile.com.au website.

USE OF YOUR PERSONAL INFORMATION

We do not sell, rent or lease our customer lists to third parties.

We collect and use your personal information to operate our website and deliver the services you require from our website.

We also use your personal information to tell you about other products or services available from www.plusfile.com.au. We might contact you on behalf of our affiliates or business partners about a particular offering that may be of interest to you. In those cases, your unique personal information (e-mail, name, address, telephone number) is not transferred to the them.

We might also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All of those third parties are prohibited from using your personal information except to provide these services for us, and they are required to maintain the confidentiality of your information.

We won’t provide your details to anyone else unless compelled or permitted by law, or required by our professional advisors to complete their services to us, such as for auditing or insurance purposes. We will disclose your personal information, without notice, only as necessary to: (a) obey the law or comply with legal process served on us; (b) protect and defend the rights or property of www.plusfile.com.au ; and, (c) act under serious and immediate circumstances to protect the personal safety of users of our website, or the public.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. We do not collect your credit card number or other financial data about you.

USE OF COOKIES

As with most websites, we use "cookies" to help you personalise your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or website.

A cookie is a text file that is placed on your hard disk by a web page server. One of the primary purposes of cookies is to save you time. The cookie notifies the web server that you have returned to a specific page. When you return to the same page of the website, the information you previously provided can be retrieved and used by you. If you tick a box asking to remember your password, you are probably activating a cookie. You might not be able to use all of the features of our website if you disable cookies. Please see a list of cookies we use at the end of this policy.

UPDATING YOUR INFORMATION

If you are concerned that the information we hold about you needs to be updated, please update your membership details by logging in, or contact us at shop@plusfile.com.au, setting out what details you would like to have updated.

SECURITY OF YOUR PERSONAL INFORMATION

We are careful with your personal information and secure it from unauthorized access, use or disclosure to the best of our ability.

CHANGES TO THIS STATEMENT

We will occasionally update this Privacy Policy to reflect changes in the law, company and customer feedback. We encourage you to periodically review these terms to be informed of how we are protecting your information.

CONTACT INFORMATION

We welcome your feedback. If you believe that we have not adhered to the terms of this Privacy Policy, please contact us at shop@plusfile.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Last Updated:  20-7-16

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.